DISCOVERY VILLAGE AT NAPLES UPDATE – 9/14/17: We are happy to announce that the power is ON! Thank you to our residents and their loved ones for their patience and understanding throughout this process. The community is progressively getting back to normal, and we will continue to provide updates as they are needed.
DISCOVERY VILLAGE AT NAPLES UPDATE – 9/13/17 5PM: We are continuing to work with Bureau of Emergency Services Collier County, and the local power companies to store power to the community. The community is currently running off of a diesel generator to provide services to residents and team members. We have another delivery of diesel fuel that will arrive tonight.
ASTON GARDENS PELICAN MARSH UPDATE – 9/13/17 5PM: We wanted to update you on other areas of the community and services. Leading up to the landfall of Irma, the community took the following actions to secure the safety of residents.
The Clubhouse and Dining Room were closed as no residents were to be outside in harm’s way. Before and immediately after the storm, Aston Gardens team members had been checking on residences and delivering food their apartments around the clock. Food service was only put on hold when winds were too high to secure the safety of our team members. We worked around the clock through rain, wind and debris to continue services to all residents. The clubhouse and dining room will officially open back up Friday Morning. Until then, team members will continue to deliver food door to door.
The elevators in each building where shut down to secure that no one got stuck during a power outrage and to minimize any electrical concerns. All elevators were inspected and turned back on as soon as possible after they were deemed safe. At this time all elevators in all buildings are functioning.
Each Independent Living building has its own generator that powered emergency lighting the entire time until power was restored.
The care and comfort of our residents was our highest concern during this terrible storm and we took every precaution necessary to ensure their safety. Our team members have worked diligently and tirelessly for days as to try to minimize interruptions and will continue to dedicate ourselves until the community is fully restored.
HURRICANE IRMA GENERAL UPDATE – 9/13/17:
Power has been restored to the following communities and all residents can return home.
Aston Gardens Pelican Marsh in Naples
Aston Gardens Parkland Commons in Parkland
Aston Gardens Pelican Pointe in Venice
Aston Gardens Courtyards in Sun City Center
Aston Gardens Sun City Center in Sun City Center
Aston Gardens Tampa Bay in Tampa
Discovery Village At The Forum IL and AL in Fort Myers
Discovery Village At Sarasota Bay in Bradenton
Discovery Village At Tampa Palms in Tampa
Discovery Village At Melbourne in Melbourne
Discovery Village At Palm Beach Gardens in Palm Beach
Windsor Oaks in Bradenton
Sumter Place in The Villages
Sumter Grand in The Villages
We are working with the Agency for Health Care Administration, the Governor’s office and local power companies to get power back to Discovery Village At Naples in Naples as soon as possible. For residents comfort, we recommend you wait to return until all power is restored. Thank you.
ASTON GARDENS AT PELICAN MARSH UPDATE – 9/12/17: More good news to report! Aston Gardens at Pelican Marsh now has power. A special thank you to our team members for keeping our residents safe and comfortable throughout the storm. And a special thank you to our residents and their family members for their patience and understanding.
DISCOVERY VILLAGE AT SUGARLOAF UPDATE – 9/12/17:All is well, and our residents are safe. The weather is calm, and there is no wind and a slight drizzle. A few drop ceiling tiles fell in our dining room due to a leak, and a tree is down. A few of our apartments do have roof leaks, but our team members will be working diligently to ensure that these are repaired as soon as possible. We will continue to post updates throughout the day.
DISCOVERY VILLAGE AT MELBOURNE UPDATE – 9/12/17: Great news! Power is fully restored at the community and the building is back to normal operations. Thank you to our wonderful team members for ensuring our residents were safe and comfortable throughout this process.
THE TRACE UPDATE TROPICAL DEPRESSION IRMA – 9/12/17: Everything is great, and all residents are safe. The storm passed through at about midnight, and there is currently some light rain and no wind. There is no damage to the building. We will continue to post updates throughout the day.
RITTENHOUSE GENERAL UPDATE TROPICAL DEPRESSION IRMA – 9/12/17: All residents are safe as the storm is continuing to pass through the area. Currently, there is no wind and a little bit of rain and the building is fine. We will be posting updates throughout the day
ASTON GARDENS PELICAN MARSH – 9/12/17: Aston Gardens at Pelican Marsh: The building still doesn’t have power, but we are running on generators to ensure our residents are as comfortable as possible. We will continue to post updates throughout the day.
ASTON GARDENS AT PARKLAND COMMONS UPDATE – 9/12/17: All is well and residents are safe and secure. Team members from our sister communities in the area are bringing supplies and other necessities to ensure our residents have everything they need. We will continue to post updates throughout the day.
ASTON GARDENS AT PELICAN POINTE UPDATE – 9/12/17: Good news! The power is back on at The Aston Gardens at Pelican Pointe. However, the community is on a boil water notice. We are doing everything to ensure that all residents are comfortable and safe during this time. We will continue to post updates as we receive them.
DISCOVERY VILLAGES AT PALM BEACH GARDENS UPDATE – 9/12/17: Discovery Village At Palm Beach Gardens: We are happy to report that the power is back on and residents are fine. A special thank you to all of our team members for their tireless dedication to ensuring the safety and security of our residents.
DISCOVERY VILLAGE AT SARASOTA UPDATE – 9/12/17: Even more good news! Discovery Village at Sarasota Bay and Discovery Village at the Forum (assisted living and independent living) all have power! Thank you to our wonderful residents and their families for their patience and understanding, and all of our wonderful team members at both communities.
DISCOVERY VILLAGE AT NAPLES UPDATE – 9/12/17: The power is still out at the community, however, we are running on a generator and we are continuing to ensure the safety and comfort of our residents. We just received a shipment of food and the nearby hospital does have power, should we need to move any residents there for any medical reason. We will continue to provide updates throughout the day.
DISCOVERY VILLAGE AT THE FORUM UPDATE – 9/12/17: The power is still out and we are receiving a shipment of diesel fuel today for our generator. We appreciate your patience as we continue to work diligently to ensure all residents are safe and have what they need.
ASTON GARDENS UPDATE CORRECTION 9-11-17: Aston Gardens At Tampa Bay does not have power back on, as previously reported. They are working closely with TECO, but they don’t have an ETA yet on when it will be restored. Any resident who can still remain with family members, should remain there for their comfort, until we have updated you on the status of power. Please check back for further updates as the day progresses.
ASTON GARDENS AT PELICAN POINTE UPDATE: 9/11/17: We weathered the storm! It is still very windy. As the weather clears, our department leaders will work on accessing any damages that was caused by Hurricane Irma. All residents are safe, secure and in good spirits! We will continue to post updates throughout the day.
ASTON GARDENS AT SUN CITY CENTER AND THE COURTYARDS UPDATE – 9/10/17: 11:00 PM – All residents are safe in the buildings. The rain is continuing and we have seen some water intrusion as a result of this and the winds. We will assess all issues tomorrow but residents remain safe and in their apartments. Power was lost but we are running on backup generators. Please check back tomorrow for any updates.
DISCOVERY VILLAGE AT MELBOURNE UPDATE – 9/10/17: 8:00 PM – What better way to take the edge off Hurricane Irma than with some hurricanes? Everyone has had a good dinner and a good night so far. We will continue to have team members onsite 24/7 to assist and keep everyone safe throughout the night.
HURRICANE IRMA GENERAL UPDATE: 9/10/17 6:30 PM –
Aston Gardens At Pelican Marsh and Discovery Village At Naples is through the worst of Hurricane Irma. All residents are fine and comfortable in both communities. As you can imagine, the storm did bring heavy winds and rain and our buildings fared well, aside from some minor damage and some typical water intention from such heavy rain. We did experience some downed trees as well. Once we are able, we will immediately assess the minor issues and take care of them right away. Most importantly, everyone is safe and secure where they are. Lastly and just an important, we have no threat of storm surge given our location of the buildings. We are running both building on generator power so they are serving meals and able to continue operations.
We will update everyone a little later on.
SUMTER PLACE UPDATE – 9/10/17: Residents and guests alike were able to enjoy some live entertainment this afternoon. Everyone is safe, secure and in good spirits. Please continue to check back for more updates as the storm passes.
SUMTER GRAND & SUMTER PLACE UPDATE – 9/10/17: Nanette Meeler Regional Director of Operations checked in with the communities. All residents and team members are watching the storm closely. Increased activities are planned throughout the day at each community to keep residents engaged and comforted. Breakfast was enjoyed by all and regular updates are being shared with residents and family members. Thank you to everyone who continues to work diligently to support our residents.
DISCOVERY VILLAGE AT TAMPA PALMS UPDATE – 9/10/17: Executive Director Jennifer King just checked in. All residents are in good spirits after breakfast. Community is secure, supplies are in good quantity and team members are on-site and ready to help residents in any way they need.
ASTON GARDENS GENERAL UPDATE – 9/10/17: We are continuing to monitor the storm at all Aston Gardens communities. Aston Gardens At Parkland Commons in Parkland, Aston Gardens At Pelican Marsh in Naples, Aston Gardens At Pelican Pointe in Venice, Aston Gardens At The Courtyards and Sun City Center in Sun City Center and Aston Gardens At Tampa Bay in Tampa. All residents are secure and enjoyed morning breakfast as usual. Increased activities are planned throughout the day at each community to keep residents engaged and comforted. Our professional team continues to deliver exceptional services and are on-site 24/7 to assist residents with any needs. We will continue to post updates throughout the day as the storm passes.
DISCOVERY VILLAGE AT SARASOTA BAY UPDATE – 9/10/17: All residents of Sarasota Bay arrived safely at our at sister communities. Our Memory Care residents are sheltered at Discovery Village At Tampa Palms in Tampa and our Supervised Independent and Assisted Living residents are sheltered at Discovery Village At The Forum in Fort Myers. They had a warm welcome from team members and residents. Although a little tired, everyone had a cozy bed to sleep in and are enjoying a delicious hot breakfast this morning. Activities are planned throughout the day to keep everyone engaged and comforted.
DISCOVERY VILLAGE GENERAL UPDATE – 9/10/17: We are continuing to monitor the storm at all Discovery Village communities. Discovery Village At Naples, Discovery Village At The Forum, Discovery Village At Palm Beach Gardens, Discovery Village At Tampa Palms and Discovery Village At Melbourne. All residents are secure and enjoyed morning breakfast as usual. Increased activities are planned throughout the day at each community to keep residents engaged and comforted. Our professional team continues to deliver exceptional services and are on-site 24/7 to assist residents with any needs. We will continue to post updates throughout the day as the storm passes.
DISCOVERY VILLAGE AT SARASOTA BAY UPDATE 9-9-17: 6:00 P.M.
20 of the 22 Memory Care residents have been transported to Discovery Village At Tampa Palms and have arrived safely. The other 2 residents had a spouse living in the Assisted Living neighborhood and will be transported to Discovery Village At The Forum so they can remain close to their loved one. The first bus with Sarasota Bay Supervised Independent Living and Assisted Living residents has arrived at Discovery Village at the Forum. The bus immediately turned around and headed back to Sarasota Bay for the second transport. All residents are expected to be at DV Forum by 9:00 P.M. tonight. Additional supplies have been arranged and are continuing to be arranged for the displaced residents. Our professional Home Office Team, Regional Operations and Sales Teams as well as our on-site community teams are working diligently around the clock to support residents as they need it
ASTON GARDENS GENERAL UPDATE – 9/9/17: Residents and Team Members at The Courtyards, Sun City Center and Tampa Bay are doing well. We have stockpiled supplies and our professional team will ride out the storm with residents.
DISCOVERY VILLAGE AT SARASOTA BAY UPDATE – 9-9-17: We have decided for the safety of all our residents and team members given the close proximity to the bay, we are going to voluntarily evacuate and we are taking all precautions. We will be taking Memory Care residents to Discovery Village At Tampa Palms. All other residents will be going to Discovery Village At The Forum, located in Ft Myers. It is in an evacuation Zone D.
DISCOVERY VILLAGE AT NAPLES UPDATE – 9/9/17: At this time we are not in a mandatory evacuation zone nor near any areas of major concern for storm surge. We are in contact with local emergency management and are watching the storm closely. Professional team members are on site and will remain throughout the storm to assist any residents. The building has been secured and supplies are stockpiled. We will continue to update Facebook as more information becomes available.
ASTON GARDENS AT PELICAN MARSH UPDATE – 9/9/17: At this time we are not in a mandatory evacuation zone nor near any areas of major concern for storm surge. We are in contact with local emergency management and are watching the storm closely. Professional team members are on site and will remain throughout the storm to assist any residents. The community has been secured and supplies are stockpiled. We will continue to update Facebook as more information becomes available.
DISCOVERY VILLAGE MELBOURNE UPDATE – 9/8/17: Resident meeting was held to update everyone on emergency plans. A mass email communication was sent out to families. We have professional team members and family on site for the duration of the storm to assist residents with any needs.
WINDSOR OAKS BRADENTON UPDATE – 9/8/17: Starting to get a little breezy with light rain. Management staff is headed to their homes to secure them and they will return for the duration of the storm. Current professional team members on-site to assist with any resident needs.
SUMTER GRANDE UPDATE – 9/8/17: 30 employees and spouses are on site for the storm. Residents are filling their sinks and tubs for extra water.
SUMTER PLACE UPDATE – 9/8/17: Everything is ready, all department heads will be on site starting this weekend for the duration of the storm.
GENERAL UPDATE – 9/8/2017: As of current, there have been no mandatory evacuations in the areas of our communities. All communities have been in review of their Emergency Response Evacuation Plans with head personnel at their communities, as well as regional directors and company management. If a mandatory evacuation is announced, we have already examined, identified and have contacted locations should that need arise. All Florida-based regional directors have been in the field providing hands-on help at each community. We have arranged for additional non-perishable food and water since our plan is to shelter in place, unless otherwise directed by area officials. We have also implemented primary and secondary lines of communication for all communities so we can remain in contact with emergency personnel and area officials. We ask that you please do not call the community directly for updates, as we need to keep these lines open and clear for emergencies. Please utilize Face Book or the communities’ websites for all updates.
UPDATE 9-6-17: Like many of you, we are tracking the storm’s movement and we have already begun implementing our individual community’s County Approved Disaster/Emergency Preparedness Plan. These Emergency Preparedness Plans are specific to each community’s county and emergency management area. We have had continual calls with all of our Florida-based communities. Most preparations are in place already, including such items as; basic needs, food, water, emergency supplies, backup power/generators and fuel. We have been communicating with all residents, as keeping everyone informed is a critical part of this process. Team members are prepared to stay at the communities to ensure the safety of our residents. We will continue to closely monitor this storm and its path, as well as remain in contact with area emergency personnel. At this point in time, we will shelter in place.