TUESDAY, SEPTEMBER 7, 2021 2:00 PM

Power has been temporarily restored at The Trace. We will continue to monitor and report any changes.

Please check back for updates.

 

TUESDAY, SEPTEMBER 7, 2021 9:00 AM

Last night, power was lost at our community, The Trace. At this time, it is not expected to be restored until Friday evening, September 10th. We continue to have an emergency generators fully powering our Memory Care building and an additional large generator fully powering our Assisted Living building. We also have dedicated cool areas for residents on two dedicated floors.

Our residents continue to stay positive despite the challenging circumstances. They are all safe and secure with our team members and enjoying hot, tasty meals being delivered to their apartments. At this time, business is continuing to operate as usual

Please check back for updates.

 

FRIDAY, SEPTEMBER 3, 2021 10:30 AM

Power has been fully restored at The Trace. Additional team members are still on hand to support the community and residents. Supplies continue to come in to ensure residents have everything they need. The community is doing all they can to support team members who remain without supplies including water and gasoline at home, so they are still able to be there for residents in our community. At this time, we are focused on getting back in to a normal routine.

We are very thankful for the additional support The Trace has received this week while navigating challenges of Hurricane Ida.

Please check back for updates.

 

WEDNESDAY, SEPTEMBER 1, 2021 3:00 PM

The Trace continues to be without power but emergency generators are in place and functioning as planned. We have secured a larger generator for the assisted living building, and it scheduled to be delivered and installed by Saturday.

Additional information:

  • All supplies are sufficient and there is a food delivery planned by tomorrow morning
  • Team members remain dedicated to meet the needs of all residents of The Trace
  • Discovery Senior Living is bringing in additional team members from sister communities to help The Trace team

Our residents continue to stay positive despite the challenging circumstances. They are all safe and secure with our team members and enjoying tasty meals and fun activities. At this time, business is continuing to operate as usual

Please check back for updates.

 

TUESDAY, AUGUST 31, 2021 8:00 AM

The Trace continues to be without power. Emergency generators are in place, functioning as planned and designed to run for extended periods of time. They are powered by natural gas, so fuel source is consistent with gas lines that run directly to each generator.

Additional generator information:

  • Memory care building is fully powered with an emergency generator
  • Assisting living building is partially powered by an emergency generator. We are working with our vendors to source a large generator to fully power the assisted living building with the goal of having it in place by the end of this week
  • Additional portable generators are on hand to use as needed

Our residents remain safe and secure with our team members. They are all enjoying fun activities within the community and business continues to operate as usual.

Please check back for updates.

 

MONDAY, AUGUST 30, 2021 9:30 PM

Hurricane Ida has been downgraded to a tropical storm and is now located inland over Mississippi. Our community, The Trace is still under generator power as of last night.

We continue to take all necessary precautions.

  • Our team members remain very dedicated to our residents as we work through the power outage together
  • Team members are staying overnight to ensure care and services to residents are maintained to as near normal as possible
  • Emergency generators are functioning as designed and planned
  • Supplies, including food and water are more than adequate to meet the needs of all our residents
  • Operations team members are local and have been at the community frequently over the past 48 hours
  • Maintenance support is on stand-by to assist with any issues if they arise
  • We continue to work closely with our vendors to ensure uninterrupted services

Our residents remain safe and secure with our team members, and we continue to operate business as usual.

Please check back for updates.

 

MONDAY, AUGUST 30, 2021 8:00 AM

Yesterday, Hurricane Ida made landfall in Port Fourchon, Louisiana, 125 miles south of our community, The Trace. The community has been operating under generator power since 8:00 PM last night, and at this time we don’t know when it will be restored.

There are tree limbs and debris scattered around, but the community did not sustain any structural damages. Our residents are enjoying many indoor activities, tasty meals and have plenty of supplies and running water. Phone service is spotty, but our residents and team members are safe and secure despite the challenging circumstances, and business continues to operate as usual.

Please check back for updates

 

SUNDAY, AUGUST 29, 2021 10:30 AM

As many of you are aware, Hurricane Ida is rapidly approaching the coast of Louisiana. There is an increased risk of storm surge, hurricane-force winds, and rainfall potentially impacting our community, The Trace.

The safety and security of our residents and team members are our top priority. We are taking all the necessary steps and precautions for our residents and closely monitor all changes to the storms’ path that may affect our community.

In advance of the storm, our team have taken additional steps to ensure the safety of our community:

  • Generators have been serviced and fueled to provide power if utilities fail
  • Satellite phones are in our teams possession
  • Emergency supplies including food, water, batteries, and lighting are in place
  • Team and family members have been notified
  • Staffing has been secured for all shifts to ensure all needs are met
  • Our disaster recovery partners are on standby and ready to perform reconstruction if needed

Please check back for updates.