Important Information Regarding Coronavirus/COVID-19
Update - May 4, 2020
Discovery Senior Living has begun a national program of targeted COVID-19 testing, using a combination of Rapid and PCR Swab testing. Encompassing current and incoming residents, as well as team members, the program represents the latest expansion of the company’s stringent COVID-19 Early Identification and Containment Protocols.
As part of the unprecedented safety measures, the company began its testing in some of their Florida-based assisted living and memory care communities and has been quickly and continually expanding throughout the remaining states in which it operates. The testing will be conducted using an ongoing random sampling program at no cost to residents and team members, as this testing will continue to maintain the long-term health of the communities. All new, incoming residents can choose to be tested as well, especially as the company gets ready for the opening of three new communities; two in Florida and one in Texas. The voluntary testing policy is the strongest precaution implemented to date by Discovery Senior Living in response to the COVID-19 pandemic. Several thousand tests have already been administered.
“These pioneering measures embody our company’s commitment to ensuring the safety of all residents and team members,” said Richard J. Hutchinson, CEO, Discovery Senior Living. “Our organization is proud to be one of those leading the charge to afford at-risk seniors and the dedicated team members working hard to ensure their care and safety this newfound level of protection and peace of mind in the fight against COVID-19.”
In recent months, Discovery Senior Living continually heightened operational procedures to promote sanitization, protection and distancing guidelines for residents, team members and the general public. The company has also implemented new programs utilizing digital media and technology to not only allow resident seniors to remain connected with family and loved ones, but to keep residents engaged and maintain their mental and emotional well-being, while large group activities remain restricted.
Update - April 9, 2020
We are using the power of technology to keep residents and families connected even while COVID-19 forces us all apart. By facilitating video chats for residents using our community tablets or on their personal devices, residents are staying informed and in touch with their loved one on a regular basis. It's just part of our commitment to supporting our residents' all-around health and happiness during this difficult time.
Update - March 30, 2020
We all know these are difficult times and we have developed Enhanced Communication Protocols to be sure our communities and you are obtaining the most up-to-date and accurate information possible. As part of our continuing commitment to keep residents, families and team members safe and properly informed, we developed a new FAQ resource that will help answer questions you may have. Please click on the PDF to learn more.
Update - March 23, 2020
We love our residents and their families!
During these difficult times, they are all finding creative ways to stay in touch. Whether they are singing happy birthday outside their windows or holding up signs for their loved ones, they are bringing smiles to everyone's faces and we hope it brings one to yours too.
Here's just one example. Jeff and Brian Pierce brought great joy to their Mom (Carolyn Pierce and other residents during lunch at our Blue Ridge Assisted Living & Memory Care community located in Georgia. They created these great signs and walked by the windows outside the dining room to the cheers of residents inside!
Update - March 20, 2020
As we continue to monitor all state and local agencies for changes, the state of Texas has announced they are banning any non-essential visitors from entering retirement and independent living communities.
We know it is a true hardship on residents and families to not be able to visit DURING THIS DIFFICULT TIME, but since these are mandated by the states, we must comply with these laws and we are compelled to halt all visitation until the bans are lifted. We are however, setting up "virtual visits" using technology such as Skype and FaceTime so you can stay in touch visually. Please contact the community directly for more information.
Also, we want to let you know we are still accepting new residents in all of our communities, everywhere; whether it be senior apartments, independent living, assisted living/personal care, memory care or skilled nursing. In fact, we truly believe our communities are the best place for seniors to be right now during these trying times, so new residents are welcome to join our family. We have put in place strict "move in" enhanced protocols to ensure the safety of the entire community and our new residents during their move-in process.
Other Independent Living communities that do not have state or local orders will continue to function as they have been. Our enhanced safety protocols have enabled us to confidently continue our residents lifestyle wherever possible, while keeping in compliance with state and local regulations and guidelines.
At Discovery Senior Living, we take the threat of coronavirus- or any other, communicable disease- seriously, and are universally committed to providing the safest environment possible for all residents, visitors and families, team members, vendors and the general public while maintaining as mush as possible the daily lifestyle our residents are accustomed to. We have experienced wonderful feedback from our residents and families and we appreciate all of their support.
Thank you for your understanding.
Update - March 18, 2020
In this ever-changing environment, we are making daily enhancements and changes to our Enhanced Operational Procedures and Protocols in order to create the safest environment for our residents and team members. We have updated our Frequently Asked Questions to include several of these enhancements and to help keep you informed during these times. Please click on the link below to read more.
Update - March 17, 2020
In response to new guidelines for group gatherings, we have implemented different dining options for residents. Residents have the option to dine in their rooms with either free meal delivery to their rooms or to-go options. In either case, we will gladly pack up full meals. Residents who would like to continue coming to the dining room have that option as well. If they wish to continue sit-down dining, we have made changes and increased safety protocols that include: social distancing of people and tables, limiting group meal sizes and overall dining room capacity while staggering dining times. Other measures, include sanitizing furniture and hard surfaces, removal of anything that normally has a "high-touch" factor (e.g. condiments, salt & pepper shakers, etc), and use of disposable paper menus, napkins, place mats, just to name a few
Update - March 14, 2020
Central to our company's mission is doing everything possible to preserve and protect the health and wellbeing of residents, visitors and team members at all Discovery Senior Living communities nationwide.
Many of our Assisted Living and Memory Care communities across the country are now under state and local orders banning any non-essential visitors from entering the communities. We know it is a true hardship on the families to not be able to visit their loved ones in the Assisted Living and Memory Care communities DURING THIS DIFFICULT TIME, but since almost every state has mandated that no visitation is allowed, in the best interest of our residents and team members, we must comply with these laws and we are compelled to halt all visitation until the bans are lifted.
This does not mean we are not accepting new residents in our Assisted Living and Memory Care communities. In fact, we truly believe our communities are the best place for seniors to be right now during these trying times, so new residents are welcome to join our family. We have put in place strict "move in" enhanced protocols to ensure the safety of the entire community and our new residents. Please contact our communities directly to learn more.
Our Independent Living communities will continue to function as they have been. Our enhanced safety protocols have enabled us to confidently continue our residents lifestyle wherever possible, while keeping in compliance with state and local regulations and guidelines. While we are closely following these ever-changing state and local regulations and guidelines, we are also conducting independent living community tours and welcoming new residents.
At Discovery Senior Living, we take the threat of coronavirus- or any other, communicable disease- seriously, and are universally committed to providing the safest environment possible for all residents, visitors and families, team members, vendors and the general public while maintaining the daily lifestyle our residents are accustomed to as much as possible. We have experienced wonderful feedback from our residents and families and we appreciate all of their support.
Thank you for your understanding
Update - March 5, 2020
At this time, Discovery Senior Living has fully implemented enhanced operational procedures and protocols at our communities nationwide. These activities are part of continued efforts to guard against the transmission of COVID-19.
All procedures are in accordance with our enhanced guidelines and internal policies regarding communicable diseases, as well as the latest, published guidelines from the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO) as well as local, state and federal authorities.
We take the threat of coronavirus—or any other, communicable disease—extremely seriously, and are universally committed to providing the safest environment possible for all residents, visitors and families, Team Members, vendors and the general public.
We know you have questions; therefore, we have created a Frequently Asked Questions document to help you. Please click on the graphic below.
Update - March 3, 2020
In response to the initial outbreak of COVID-19, the disease associated with the coronavirus, and amidst the first confirmed US cases, Discovery Senior Living has launched enhanced preventative measures and communication protocols at our communities nationwide.
These actions have been taken following careful review of our established internal policies regarding communicable diseases, published guidelines from the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO) as well as local, state and federal authorities.
We understand the nation’s widespread concerns about coronavirus and its potential risk to seniors and the general public. Please know that Discovery Senior Living and our communities take this threat very seriously, and rest assured, that with three decades of experience and thousands of professionals at our disposal, we will continue to take the precautions and actions necessary to provide the safest environment possible for all residents, visitors and families, Team Members, vendors and the general public.
Discovery Senior Living will be using our website, DiscoverySeniorLiving.com and community Facebook pages, as a source of information regarding the enhanced measures being undertaken at our communities and we will also be providing timely updates as appropriate.
Please visit our Discovery Senior Living website periodically for the most recent updates.